Privacy Policy

01

Information We Collect

We may collect the following categories of information:

Contact and identity information: name, email address, mobile phone number, job title, and organization, provided when you submit a form or request a briefing.

Firmographic information: region, institution segment, and assets under management, provided voluntarily in our contact form.

Usage data: IP address, browser type, pages visited, time spent, and referring URLs, collected automatically via cookies and analytics tools.

Communications: messages you send us via email or contact forms.

We do not collect sensitive personal data (such as financial account numbers, government IDs, or health information) through this website.

02

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule briefings
• Send relevant communications about Monstro's products and services (with your consent where required)
• Improve our website and understand how visitors engage with our content
• Comply with legal obligations
• Protect against fraudulent or unlawful activity

We do not sell your personal information to third parties.

03

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data are:

Consent: where you have given clear consent for us to process your data for a specific purpose.

Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to inquiries and improving our services, provided those interests are not overridden by your rights.

Legal obligation: where processing is necessary to comply with applicable law.

04

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and collect usage analytics. These may include:

Essential cookies: required for basic site functionality.

Analytics cookies: help us understand how visitors interact with the site (e.g., HubSpot analytics).

You may disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. Where required by law, we will request your consent before placing non-essential cookies.

05

Sharing of Information

We may share your information with:

Service providers: third parties who assist us in operating our website and conducting our business (e.g., HubSpot for CRM and marketing), subject to confidentiality obligations.

Legal authorities: where required by law, court order, or governmental authority.

Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

06

Text Messaging

If you agree to receive text messages from Monstro, we use your mobile number only to send you those messages and to reply to you. Message frequency varies, and message and data rates may apply. You can reply HELP for help, or STOP at any time to stop receiving texts.

We do not sell mobile phone numbers or text messaging opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

See our Text Messaging Terms for details.

07

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact inquiries are generally retained for up to 3 years unless you request deletion earlier.

08

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you.

Correction: request correction of inaccurate or incomplete data.

Deletion: request deletion of your personal data, subject to certain exceptions.

Objection / Restriction: object to or request restriction of certain processing activities.

Portability: request transfer of your data in a structured, machine-readable format (EEA/UK).

Withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at info@monstro.com. We will respond within 30 days (or as required by applicable law). EEA/UK residents also have the right to lodge a complaint with their local data protection authority.

09

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. Where required, we implement appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers of personal data from the EEA or UK.

11

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12

Children's Privacy

Our services are directed to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our site following any changes constitutes your acceptance of the updated policy.

14

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: